Terms & Conditions

Terms & Conditions

 

Effective Date: August 19, 2026

Welcome to VIP Concrete LLC’s website. By using this website, requesting an estimate, submitting project information, approving a proposal, signing a service agreement, making a payment, or hiring VIP Concrete LLC for services, you agree to the following Terms & Conditions.

These Terms & Conditions apply to the use of this website, estimate requests, communications, and general service expectations. Project-specific terms, pricing, scope of work, payment schedules, cancellation rights, notices, warranties, and legal requirements will be controlled by the approved written proposal, invoice, payment schedule, service agreement, change order, or other written project documents.

VIP Concrete LLC is a licensed Nevada contractor.
Nevada Contractor License: #0090398
Classification: C-5 Concrete Contracting
Phone: (702) 381-2121
Email: Contact@VIPConcreteLV.com
Website: www.VIPConcreteLV.com

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1. Services Offered

VIP Concrete LLC provides residential and commercial concrete services in Las Vegas and surrounding Nevada areas. Services may include, but are not limited to, concrete installation, concrete removal, repair, replacement, resurfacing, coatings, staining, sealing, polishing, decorative concrete, paver installation, bollard installation, flatwork, floor preparation, saw cutting, pour backs, and related concrete services.

Not all services are available for every property, project type, location, or site condition. VIP Concrete LLC reserves the right to decline any project that is outside its scope, licensing, scheduling availability, safety standards, service area, or business capacity.

 

2. Estimates, Proposals & Scope of Work

Estimates and proposals are based on the information available at the time of review. This may include customer-provided photos, measurements, videos, plans, drawings, property details, jobsite descriptions, access information, and requested scope of work.

All estimates are subject to review and may change if project details, measurements, access, site conditions, material needs, disposal requirements, preparation work, permitting requirements, or customer requests differ from what was originally provided. A written proposal, invoice, service agreement, payment schedule, or change order may be required before work begins. Only the work specifically listed in the approved written project documents is included in the agreed scope of work. Any work not listed may be considered additional work and may require additional approval and payment.

 

3. Pricing & Changes

Pricing is based on the approved scope of work, labor, materials, equipment, scheduling, project conditions, access, and known jobsite information at the time of approval. Pricing may change if hidden or unknown conditions are discovered, if measurements are inaccurate, if the customer changes the scope, if additional preparation is required, if disposal or haul-off needs change, if access is limited, if permits or inspections are required, or if material costs change before project approval. Any material change to the approved scope of work may require a written change order, updated invoice, or written approval before additional work continues.

 

4. Payments & Payment Terms

Payment terms will be stated in the approved proposal, invoice, payment schedule, service agreement, or other written project documents.

A down payment, scheduling payment, progress payment, or other payment may be required depending on the project type, location, scope of work, and applicable Nevada law. For Nevada residential improvement projects where Nevada law applies, down payments and progress payments will follow applicable Nevada requirements, including any required limits, payment schedules, notices, and consumer protections.

Unless otherwise stated in writing, final payment is due upon completion of the approved scope of work. Failure to pay amounts due may result in work stoppage, suspension of services, collection activity, legal action, recovery of allowable costs, and/or a lien filed against the property where permitted by law. Returned payments, failed payments, disputed payments, chargebacks, or delayed payments may result in additional fees, paused scheduling, work stoppage, or suspension of services where permitted by law.

 

5. Nevada Residential Improvement Projects

For Nevada residential improvement projects, VIP Concrete LLC will follow applicable Nevada contractor laws and Nevada State Contractors Board requirements. For certain residential improvement contracts involving existing, completed owner-occupied single-family residences, Nevada law may require specific written contract terms, payment limitations, notices, disclosures, and project documents. Those requirements will be addressed in the project-specific proposal, service agreement, payment schedule, notices, and related documents. This website page is not intended to replace the written contract documents required for a specific Nevada residential improvement project.

 

6. Residential Recovery Fund Notice

Nevada law requires residential contractors to notify certain residential owners of rights related to the Nevada Residential Construction Recovery Fund. The Nevada Residential Construction Recovery Fund may provide payment in certain cases when a homeowner suffers financial damage from a residential project performed by a licensed Nevada contractor and the damage results from certain violations of Nevada law. Information about the fund and filing a claim may be obtained from the Nevada State Contractors Board. This notice is provided for general informational purposes. Project-specific contracts may include the required Nevada Residential Recovery Fund notice language where applicable.

 

7. Scheduling

VIP Concrete LLC makes reasonable efforts to schedule and complete projects in a timely manner. Start dates, completion dates, and estimated timelines are not guaranteed unless expressly stated in writing.

Scheduling may be affected by weather, material availability, permitting, inspections, staffing, equipment availability, jobsite access, utility conflicts, customer delays, property restrictions, third-party delays, unsafe conditions, prior jobs, or circumstances outside of VIP Concrete LLC’s control.

VIP Concrete LLC will make reasonable efforts to communicate known delays, but delays do not automatically change the customer’s payment obligations unless required by law or stated in the written project documents.

 

8. Cancellations, Rescheduling & Project Delays

Once a project has been approved, scheduled, prepared for, or materials have been ordered, cancellation or rescheduling fees may apply.

Down payments, scheduling payments, custom materials, special orders, administrative work, mobilization costs, equipment reservations, preparation time, and other project-related costs may be non-refundable depending on the stage of the project and applicable law.

If a customer delays, cancels, or reschedules a project after approval, VIP Concrete LLC may require updated pricing, a new schedule date, additional payment, or a revised agreement before work proceeds.

For residential projects where cancellation notices or statutory cancellation rights apply, those rights will be provided in the project-specific documents.

 

9. Permits, HOA Rules & Property Approvals

Unless specifically stated in writing, the customer is responsible for notifying VIP Concrete LLC of any permit requirements, HOA rules, architectural guidelines, landlord approvals, property restrictions, easements, utility concerns, access limitations, drainage concerns, or other requirements affecting the project. When VIP Concrete LLC agrees in writing to assist with permits, drawings, documentation, or project-related submissions, approval timelines remain subject to the reviewing agency, HOA, landlord, property owner, inspector, or other third party. VIP Concrete LLC is not responsible for delays, denied approvals, fines, penalties, or added costs caused by undisclosed restrictions, inaccurate customer information, or third-party requirements outside of VIP Concrete LLC’s control.

 

10. Jobsite Access, Preparation & Safety

The customer is responsible for providing safe, clear, and reasonable access to the project area. Unless otherwise agreed in writing, the work area must be free of vehicles, furniture, personal belongings, debris, animals, children, tenants, residents, or other obstacles before work begins.

VIP Concrete LLC is not responsible for delays, added costs, damage, or incomplete work caused by restricted access, unsafe conditions, unprepared surfaces, inaccurate project information, hidden conditions, other trades, tenant activity, or customer-supplied materials.

Children, pets, residents, tenants, and unauthorized persons must remain away from active work areas, equipment, wet concrete, coatings, stains, sealers, chemicals, tools, and construction zones.

 

11. Utilities, Irrigation, Drainage & Hidden Conditions

The customer is responsible for identifying and disclosing known utilities, irrigation lines, drain lines, electrical lines, gas lines, sewer lines, water lines, low-voltage lines, plumbing, post-tension slabs, or other hidden conditions that may affect the work area. VIP Concrete LLC is not responsible for damage to hidden, unmarked, undocumented, improperly installed, shallow, or undisclosed utilities, irrigation, drainage, plumbing, wiring, or underground conditions unless caused by VIP Concrete LLC’s negligence. Concrete work may be affected by drainage, water flow, soil movement, existing cracks, roots, settlement, slope, grade, previous construction, and hidden site conditions. Additional work required because of these conditions may result in additional charges.

 

12. Customer-Supplied Materials

If the customer supplies materials, VIP Concrete LLC is not responsible for defects, shortages, incorrect sizing, missing parts, color variation, manufacturer defects, improper product selection, product failure, or delays caused by those materials. Additional labor, trips, corrections, waiting time, storage, or delays caused by customer-supplied materials may result in additional charges. VIP Concrete LLC may refuse to install customer-supplied materials that are unsafe, defective, unsuitable, incomplete, incompatible with the project, or outside the approved scope of work.

 

13. Concrete, Coatings, Pavers & Material Variations

Concrete, coatings, sealers, stains, overlays, pavers, polished concrete, resurfacing products, and related materials may vary in color, finish, texture, shade, curing appearance, sheen, pattern, or final result. Concrete may crack, discolor, scale, chip, settle, or move over time due to soil movement, ground settlement, weather, drainage, moisture, tree roots, earthquakes, heavy loads, impact, chemicals, deicing products, improper maintenance, or existing substrate conditions. VIP Concrete LLC does not guarantee exact color matching, perfect uniformity, elimination of all cracks, prevention of future cracking, or correction of underlying site conditions unless specifically stated in writing.

 

14. Existing Surfaces & Substrate Conditions

Repair, resurfacing, coating, polishing, staining, sealing, overlay, and floor preparation work depend heavily on the condition of the existing surface or substrate. VIP Concrete LLC is not responsible for pre-existing cracks, moisture issues, failed coatings, hidden contamination, delamination, previous repairs, uneven surfaces, soft concrete, improper prior installation, adhesive residue, oil, chemicals, or other existing conditions unless specifically included in the approved scope of work. Additional preparation, grinding, patching, moisture mitigation, removal, cleaning, or repair may require additional approval and payment.

 

15. Warranty & Limitations

VIP Concrete LLC stands behind the quality of its workmanship. Any workmanship warranty, if applicable, will be stated in the approved proposal, invoice, service agreement, or project documents. Unless specifically stated in writing, VIP Concrete LLC does not warranty issues caused by ground movement, settlement, drainage problems, water intrusion, irrigation leaks, tree roots, earthquakes, heavy equipment, vehicle damage, impact, chemicals, improper maintenance, abuse, misuse, normal wear and tear, existing substrate failure, customer-supplied materials, third-party work, or conditions outside of VIP Concrete LLC’s control. Warranty claims, if applicable, must be submitted in writing with photos, a description of the concern, project location, and project date. VIP Concrete LLC must be given a reasonable opportunity to inspect and address any covered workmanship concern.

 

16. Photos, Videos & Project Documentation

VIP Concrete LLC may take photos or videos of project areas before, during, and after work for documentation, quality control, training, portfolio, marketing, social media, website, advertising, estimate review, or dispute-resolution purposes. VIP Concrete LLC will not intentionally share private personal information, sensitive documents, or confidential customer details in marketing materials. Customers who do not want project photos or videos used for marketing should notify VIP Concrete LLC in writing before work begins.

 

17. Website Content & Intellectual Property

All content on this website, including text, photos, videos, graphics, logos, service descriptions, designs, layouts, and other materials, is the property of VIP Concrete LLC or used with permission. Website content may not be copied, reproduced, modified, distributed, scraped, republished, or used for commercial purposes without written permission from VIP Concrete LLC.

 

18. Website Use

You agree not to misuse this website, submit false or misleading information, attempt unauthorized access, interfere with website functionality, upload harmful files, misuse forms, or use this website in a way that could damage VIP Concrete LLC, its systems, or its users.

Submitting an estimate request through this website does not create a contractor-client relationship, guarantee service availability, reserve a schedule date, or obligate VIP Concrete LLC to accept the project.

 

19. No Guarantee of Website Accuracy

VIP Concrete LLC makes reasonable efforts to keep website information accurate and current. However, website content is provided for general informational purposes only and may not reflect the most current pricing, scheduling, service availability, licensing status, insurance status, project requirements, or legal requirements. Project-specific terms will be controlled by the approved written proposal, invoice, payment schedule, service agreement, change order, or other written project documents.

 

20. Third-Party Links & Services

This website may include links to third-party websites, platforms, payment processors, review sites, social media pages, maps, or other external services. VIP Concrete LLC is not responsible for the content, privacy practices, terms, availability, or accuracy of third-party websites or services.

Use of third-party services may be subject to separate terms and conditions.

 

21. Limitation of Liability

To the fullest extent permitted by law, VIP Concrete LLC is not liable for indirect, incidental, special, consequential, or punitive damages arising from website use, estimate requests, project delays, customer-provided information, third-party actions, existing property conditions, material variations, weather, or circumstances outside of VIP Concrete LLC’s reasonable control. Nothing in these Terms & Conditions is intended to limit rights that cannot be limited under applicable law.

 

22. Governing Law

These website Terms & Conditions are governed by the laws of the State of Nevada, unless a separate written agreement states otherwise or another state’s law is required for a specific project. Project-specific agreements may include additional state-specific terms, notices, cancellation rights, payment terms, disclosures, or legal requirements.

 

23. Updates to These Terms

VIP Concrete LLC may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.

Continued use of this website, submission of an estimate request, approval of services, or communication with VIP Concrete LLC after updates are posted means you accept the updated Terms & Conditions.

 

24. Contact Us

For questions about these Terms & Conditions, please contact VIP Concrete LLC:

VIP Concrete LLC
Nevada Contractor License: #0090398
Phone: (702) 381-2121
Email: Contact@VIPConcreteLV.com
Website: www.VIPConcreteLV.com
Service Area: Las Vegas and surrounding Nevada areas